Data Protection

788.plus's Privacy Policy

Your personal data matters to us. Find out everything on this page — how your data is collected, used, and kept secure.

Last updated: January 2026
Our Commitment to Protecting Your Privacy

788 believes that every user's personal data should remain fully secure and confidential. Here is a quick overview of the key aspects of our Privacy Policy.

SSL Encryption Protection

All data transfers on 788 are secured with 256-bit SSL encryption. Third parties can never access your information.

Data Not Shared

Your personal data is never sold or shared with third parties for advertising or marketing purposes.

Secure Data Storage

Your data is stored on secured servers and can only be accessed by authorized personnel.

Cookie Transparency

We are fully transparent about what cookies we use and why. You have the option to manage your cookie preferences.

Your Rights Are Protected

788 ensures you have full rights to view, correct, and request deletion of your personal data.

Compliance with International Standards

788's Privacy Policy is built in accordance with international data protection standards, ensuring the highest level of protection for your information.

1 Introduction & Purpose of Privacy Policy

788.plus (referred to herein as "788" or "we") places the utmost importance on your personal privacy. This Privacy Policy has been created so you can clearly understand — what data we collect, why we collect it, how we use it, and what steps we take to keep your information secure.

By using the 788.plus website or mobile app, you are deemed to have agreed to the terms of this Privacy Policy. Whenever this policy is updated, the date on this page will be revised, and you will be notified directly of any significant changes.

Our Privacy Policy has been developed in compliance with applicable laws in Bangladesh and international data protection standards. Its purpose is to ensure the highest level of security for your personal data and to maintain complete transparency in how that data is used.

This Privacy Policy applies solely to the 788.plus website and app. Third-party links you follow will be governed by their own respective policies.

2 What Data We Collect

788 collects various types of information to keep the platform running smoothly. Below is a breakdown by category:

Type of Data Example Reason for collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Service Improvement
Usage Data Game history, login times, preferences Personalized Experience

We only collect data that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.

3 How We Collect Data

788 may collect your information in several ways. Here is a detailed breakdown of those methods:

  • Directly collected: Information you provide directly during account registration, KYC verification, or when contacting customer support.
  • Automatically collected: Certain data is collected automatically through cookies, log files, and similar technologies when you use the platform.
  • Payment Processing: Transaction-related information is received from payment gateways during deposits or withdrawals.
  • Third-Party Verification: In some cases, trusted third-party service providers may be used to assist with identity verification.
Disabling cookies may cause some features to not work correctly. Essential cookies are required for the platform to operate.

4 Purpose of Data Use

The information we collect is used for the following purposes. Each purpose has a specific reason behind it:

  • Account Management: To create, manage, and secure your account.
  • Service Delivery: To ensure access to games, bonuses, withdrawals, and other benefits.
  • Verification: To complete age verification and KYC, and to prevent fraud.
  • Customer Service: To resolve your queries and complaints.
  • Service Improvement: To analyze user experience and further improve the platform.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Promotional Messages: To inform you about offers and bonuses, with your consent.

We never sell your data to advertisers. Earning user trust is the very foundation of 788's Privacy Policy.

If you do not wish to receive promotional messages, you can turn them off at any time from your account settings.

5 Data Sharing & Third Parties

788 never sells or shares your personal data with third parties for commercial purposes. Data may only be shared in the following limited circumstances:

  • Payment Processing: To process transactions with payment providers such as bKash, Nagad, and Rocket.
  • Identity Verification: With trusted verification service providers for the KYC process.
  • Legal Reasons: Under a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: To the relevant authorities in cases of suspected money laundering or other financial crimes.

Third-party service providers may only use data for their designated purpose and are required to adhere to the same standard of privacy policy.

No third party may use your information without 788's authorization. This is part of our agreement.

6 Cookie Policy

788 uses cookies and similar tracking technologies on the platform. A cookie is a small data file stored in your browser. The types of cookies we use include:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To analyze user behavior and improve the platform.
  • Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning properly.

7 Data Retention Period

788 does not retain your data beyond what is necessary. Retention periods vary depending on the type of data and applicable legal requirements:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: minimum 5 years, as required by law.
  • KYC verification documents: minimum 3 years after account closure.
  • Technical logs: up to 1 year.

Even after account closure, certain data may need to be retained for a specified period due to legal or regulatory requirements. Once that period expires, the data is securely deleted.

Once your data is deleted, it cannot be recovered. Please save any important information before closing your account.

8 Your Data Rights

Under 788's Privacy Policy, you have the following rights regarding your personal data:

Right to Access

You may request to see what data we hold about you.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You may request your data in a portable format.

Right to withdraw consent

You may withdraw your consent to data use at any time.

To exercise any of these rights, please contact customer support. We will respond within 30 business days.

9 Data Protection Measures

788 has put in place both technical and administrative measures to protect your data. Our security safeguards include:

  • 256-bit SSL/TLS encryption on all data transfers.
  • Encryption of data stored in the database.
  • Restricted access controls — only authorized personnel can view your data.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) support.
  • Automated monitoring systems to detect suspicious activity.

Please note that no system can guarantee 100% security over the internet. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

10 Protection of Minors' Data

788 does not provide services to anyone under 18, under any circumstances. We do not knowingly collect information from minors. Date of birth is verified at registration, and additional identity verification may be requested where there is any suspicion.

If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed. If a parent or guardian believes their child is using 788, please contact customer support right away.

If anyone under the age of 18 is found using 788, the account will be closed and any remaining balance may be forfeited.

11 Policy Updates & Contact

788 may update this Privacy Policy at any time as needed. When changes are made, the "Last Updated" date on this page will be revised. For significant changes, you will be notified directly via your registered mobile number or app notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page periodically.

If you have any questions or concerns about our Privacy Policy, our support team is always here to help. Protecting your privacy is our responsibility, and we are fully committed to upholding it.

Last updated: January 2026. Any previous version of the privacy policy is no longer valid as of this date.

? FAQs

Never. Under no circumstances does 788 sell or rent your personal information to third parties for commercial purposes. Any limited data shared for payment processing or legal reasons is subject to strict controls.

Yes, you have every right to request access to the information we hold about you. Contact customer support and we will respond within 30 business days.

Even after account closure, certain data must be retained for a set period (typically 3–5 years) for legal and regulatory reasons. Once this period ends, the data is securely deleted.

No. Your password is stored as an encrypted hash. No 788 employee or system can view your actual password. Customer support will never ask for your password.

Yes. You can opt out of promotional messages at any time through the notification options in your account settings. However, essential messages related to transactions and security cannot be disabled.

Play Safe, Join 788

Enjoy gaming at 788 with your privacy and data fully protected. Open a free account now and claim your welcome bonus.

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